Online Program Curriculum
Each of the Design Thinking program’s eight modules is presented weekly, along with videos, references, assignments, chat, engagement exercises, and collaborative sessions.
Your online learning experience includes:
- 8 to 10 short videos per week
- Engagement activities and exercises that reinforce your new skills
- Interaction with peers and faculty through the online learning portal
- Participation in live virtual office hours with expert faculty and peers
- The Professional Design Thinking Capstone Portfolio
- Four weeks of post program mentoring
Module 1 ~ Introduction to Design Thinking
- Define Design Thinking as an effective approach to creative problem solving.
- Understand how human-centered design and methodology influence Design Thinking.
- Review of practices and case studies of Design Thinking in the real-world.
Module 2 ~ Designing for Empathy
- Identify effective approaches and tools for research.
- Design conversations and interviews that honor stakeholders.
- Frame problem statements that facilitate problem solving.
Module 3 ~ Introduction to Visualization
- Align the right visualizations to the right Design Thinking tools.
- Learn the visualization tools that best fit specific challenges.
- Explore the use of visualization tools in real-life scenarios.
Module 4 ~ Persona and Journey Mapping Design
- Create personas that describe stakeholder characteristics.
- Build journey maps that help define critical moments of truth.
- Identify the right tools for success measurement in customer experience.
Module 5 ~ Ideation in the Design Thinking Process
- Develop creative processes for developing new ideas.
- Understand mind-mapping and brainstorming approaches.
- Learn best practices for ideation workshops.
Module 6 ~ Prototyping
- Understand low and high-fidelity prototyping.
- Design approaches for bringing ideas to life.
- Discuss prototyping approaches and tools.
Module 7 ~ Validation
- Identify methods for researching and validating outcomes.
- Evaluate recommendations for stakeholder collaboration and participation.
- Develop considerations for design validation.
Module 8 ~ Design Thinking Implementation
- Develop processes for deployment and launch.
- Explore collaboration methods with stakeholders and success partners.
- Design plans for applying Design Thinking at your organization.
Capstone Project ~ Your Design Thinking Portfolio
- Completed project, from beginning to end.
- Custom templates and practices you can employ at your organization.
- Outcomes that are distinctive and measurable.
- Continued mentoring after the program concludes.
