Chico Distance & Online Education

Prospective Students

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Admission/Registration Procedures

Step 1.  Are You Ready to be an Online Student?

You will need a computer and Internet access to participate in online courses.  Online courses offer a unique and exciting learning experience, but they are not for everyone. Statistics show that many distance education students do not finish the programs they start. The most common obstacles are access and time constraints. To be a successful online student you must be self-motivated, have access to an Internet ready computer, be willing to actively participate within the unique confines of the online environment, and meet the admission requirements of the program. Taking an online class requires as much, or more, time and effort as taking a class on campus. The academic rigor of an online course is equal to its on-campus equivalent.

To see if online classes are right for you, answer these simple questions:

  • Do you have the discipline to work independently?
  • Are you comfortable asking for clarification and continuing to ask when you need more information?
  • Are you good at meeting deadlines?
  • Are you comfortable working at a computer?
  • Are you comfortable working primarily with a text-based medium?
  • Do you have easy access to a high-speed computer and the Internet?
  • Have you successfully loaded plug-in applications on your computer from the Internet?
  • Would you be comfortable communicating with your professor and fellow students via the phone and e-mail?

If you answered “yes” to these questions then you’ll probably do just fine. If you hesitated on some, or answered “no” you will have to put some additional effort into making the experience a good one. Be sure you have access to a relatively new computer with a dependable connection to the Internet.

Checking out our web page, “Keys to Succeeding as an Online Student” may also be useful to you in making your decision to pursue a degree through our online program.

Step 2. Apply for Admission

Before you can begin classes and start a degree program you first must be admitted to California State University, Chico. Please review admission information and deadlines, as some application periods are limited. You must meet the same University admissions requirements and deadlines as on-campus students. You may request that an information letter be emailed to you; this letter will give an overview of our program and include the link to obtain an online application to the University. These degree programs are designed for students who have completed two years at a community college or at a four-year college, with all lower division general education requirements met before admission to CSU, Chico.

To start the application process, please send an email to rce@csuchico.edu with your full name, email address, your phone number, and the degree program in which you are interested. You will be contacted with information about the next steps in the application procedure.

Note: If the formal admissions deadline has passed, there may still be a way for you to enroll in courses on a space-available basis through the Open University program.

Step 3. After Admission: Read the Catalog & Talk to an Advisor

It is highly recommended that you talk to your advisors to setup your academic plan: (1) general academic advising and (2) major program advising. Be sure you have read the section of the University Catalog that pertains to your program requirements before calling your advisor.

Step 4. Set up your Portal account

Go to the Portal Overview web page. You will set up your Portal account using your nine-digit student ID number (which will be on your admission verification letter) and your date of birth. It is through the Portal that you will add, drop and access your courses.

Step 5. Review Available Courses for Your Major

This process will provide you a list of your courses before using your portal account to enroll in classes. (1) Go to the current online course schedule; (2) click on the spreadsheet to the right of the schedule to enlarge it. You then can review the details about courses available for the upcoming term that are related to your major.

Step 6. Registration through the CSU, Chico Portal

Before the registration period opens, the University will give you an online “appointment” date and time to begin enrolling in your classes. At that time, you will log into your portal account to enroll online. On-campus students also enroll in this way.

Step 7.  Pay Your Fees

You will be responsible to pay your registration fees by the appropriate deadline. Read the Student Financial Services web page on Fees, Tuition, Refunds and Holds for complete details. If you applied for financial aid, go to the Financial Aid Web site or call the Financial Aid Office at 530-898-6451.

Step 8. How do I Access my Online Class?

Once you have established your portal account (see Step 4, above), the portal will automatically provide you with access to the courses in which you are enrolled. Click on the “Student Services” tab and look for the “Courses Resource” link in the left-hand column. If you have any problems using the portal, just use the toll-free number for IT Support Services (ITSS), 1-800-780-4837, and the technical staff there will help you. Also, ITSS has an entire web page devoted to portal issues, titled Portal Overview. Many instructors should have instructional materials available one week prior to the start of the semester.

Step 9. Be Prepared for Class

If a syllabus is posted, review the course outline and book list. Approximately two weeks before classes start, you can purchase your books online through the CSU, Chico Wildcat Store (click on the box titled “Chico Distance & Online Education”).

Step 10. How do I Drop an Online Class?

To drop an online course during the add/drop period, utilize the registration tool on the Chico State Connection web portal. To check the deadline dates for dropping a course, please visit www.csuchico.edu/apss/calendar or contact the Student Records and Registration Office at 530-898-5142.

Up until the end of the second week of the semester, you may drop courses through your portal account. During the third and fourth weeks of the semester, the instructor’s permission — in the form of a signature on a Change of Program form, or, for online students, an email from the instructor is needed. Contact Continuing Education at 530-898-6105 and we will fill out the form and request permission for you.

After the fourth week, a serious and compelling reason is required for dropping a course. We will contact the Professor, Department Chair and Dean to request written approval for the drop and complete the COP form. After the approvals are granted, we will forward the completed documents to the Registration Office for processing. Please follow-up with the Student Records and Registration Office at least two weeks after your documents have been submitted to make sure you have been dropped from the course.

Complaint Process

State Consumer Protection laws require the University to provide online and distance education students the state agency address where students can file a complaint with their state agency responsible for distance education.  Click this link and scroll down to “CSU Student Internal Complaint Process” for additional information.