Student Survey
Results
In 2001
a committee from BSS, Academic Technologies and Continuing Education put
together an online survey to be administered to the Chico distance education
students encompassing questions regarding student demographics, technical
capabilities, student services and perceptions concerning distance education.
The questions were obtained from the nationally recognized distance education
Flashlight project. The survey is administered each semester and results
have been presented at numerous conferences.
Fall 2011
The survey results are available in a PDF format.
Survey Results Fall 2001 through Fall 2011
Spring 2011
The survey results are available in a PDF format.
Survey Results Fall 2001 through Spring 2011
Fall 2010
The survey results are available in a PDF format.
Survey Results Fall 2001 through Fall 2010
Spring 2010
The survey results are available in a PDF format.
Survey Results Fall 2001 through Spring 2010
Fall 2009
The survey results are available in a PDF format.
Survey Results Fall 2001 through Fall 2009
Spring 2009
The survey results are available in a PDF format.
Survey Results Fall 2001 through Spring 2009
Fall 2008
The survey results are available in a PDF format.
Survey Results Fall 2001 through Fall 2008
Spring 2008
The survey results are available in a PDF format.
Survey Results Fall 2001 through Spring 2008
Fall 2007
The survey results are available in a PDF format.
Survey Results Fall 2001 through Fall 2007
Spring 2007
The survey results are available in a PDF format.
Survey Results Fall 2001 through Spring 2007
Fall 2006
The survey results are available in a PDF format.
Survey Results Fall 2001 through Fall 2006
Spring 2006
The survey results are available in a PDF format.
Survey Results Fall 2001 through Spring 2006
Fall 2005
The survey results are available in a PDF format.
Survey Results Fall 2001 through Fall 2005
Spring
2005
Several questions were refined and others added to gather additional information.
The survey results are available in
a PDF format.
Survey
Results Fall 2001 through Spring 2005
Fall 2004
Several questions were refined and others added to gather additional information.
The survey results are available in
a PDF format.
Survey Results Fall 2001 through
Fall 2004
Spring
2004
Students responding to the spring 2004 survey reported the highest
satisfaction rating the program has ever achieved - 99%. Here are some interesting
highlights:
1) 99% of respondents were satisfied or very satisfied with the overall program.
2) 89% of respondents were confident they could reach their academic goals using the Internet
3) Nearly all students (93%) plan to earn a degree from CSU, Chico
4) 97% of respondents would recommend a course that uses WebCT
5) 36% of survey respondents never used the helpdesk.
6) 13% of students did not participate in academic advising.
The survey results are available in a PDF format.
Combine Survey Results Fall 2001
through Spring 2004
Fall 2003
Student satisfaction has remained at 95 to 97 percent for four
semesters we have surveyed students. Here are some interesting
highlights:
1) 97% of respondents were satisfied or very satisfied with the overall program.
1) 87% of respondents were confident they could reach their academic goals using the Internet
2) Nearly all students (97%) plan to earn a degree from CSU, Chico
3) 96% of respondents would recommend a course that uses WebCT
4) 41% of survey respondents never used the helpdesk.
5) 14% of students did not participate in academic advising.
The survey results are available in a PDF format.
Combine Survey
Results Fall 2001, Spring 2002, Fall
2002, Spring 2003 & Fall 2003
Spring 2003
Student satisfaction has remained at 95 to 96 percent for three
semesters we have surveyed students. Here are some interesting
highlights:
1) 96% of respondents were satisfied or very satisfied with the overall program.
1) 85% of respondents were confident they could reach their academic goals using the Internet
2) Nearly all students (95%) plan to earn a degree from CSU, Chico
3) 91% of respondents would recommend a course that uses WebCT
4) 34% of survey respondents never used the helpdesk.
5) 12% of students did not participate in academic advising.
Fall 2002
Although the survey provides many interesting insights,
these were the most significant findings:
1) 95% of respondents were satisfied or very satisfied with the overall program.
1) 84% of respondents were confident they could reach their academic goals using the Internet
2) Nearly all students (98%) plan to earn a degree from CSU, Chico
3) 88% of respondents would recommend a course that uses WebCT
4) 38% of survey respondents never used the helpdesk.
Spring 2002
The overall tenor of the
Spring 2002 survey is very positive. Although the survey provides many interesting insights,
these were the most significant findings:
1) 97% of respondents were satisfied or very satisfied with the overall program.
1) 82% of respondents were confident they could reach their academic goals using the Internet
2) Almost all students (93%) plan to earn a degree from CSU, Chico
3) 89% of respondents would recommend a course that uses WebCT
4) Student technical support and helpdesk personnel have an excellent reputation with many of distance education students.
5) 20% of students have not participated in academic advising.
Fall 2001
These were the most significant findings:
1) 76% of respondents were confident they could reach their academic goals using the Internet
2) Almost all students (95%) plan to earn a degree from CSU, Chico
3) 87% of respondents would recommend a course that uses WebCT
4) Nearly 50% of respondents missed important information due to technology shortcomings
5) 33% of respondents were not comfortable with the Internet technology used. A significant proportion are less likely (when compared with a traditional class) to ask for clarification when they don't understand, or to use the technology to discuss ideas and concepts with others.
6) Student technical support and helpdesk personnel have an excellent reputation with most (90%) of distance education students.
7) Nearly 18% of students have not participated in academic advising.
The survey results are available in a PDF format.
Fall 2001 Survey
Results
